Back to founders
Founder, Client Strategy
Olivia Ruiz
Translates ambitious service goals into practical AI systems clients can trust.
Olivia works with founders and service teams to clarify what should be automated, what should stay human, and where AI can create a better client experience without cheapening the brand.
Her focus is the front end of transformation: identifying the moments where responsiveness, consistency, and taste matter most, then designing systems that help teams show up with more precision.
Client discoveryService designBrand-sensitive automation
SAVVY approach
